Reward Program FAQ

Rules and Regulations


How Do I Get Started?

It's simple to join! To get started, simply click the 'Join now' button. You'll be able to participate in all of the amazing methods we now provide to earn points once you've registered with our shop!


How do I get points?

Participate in any of our creative campaigns to gain points! To explore and participate in our current offers, simply click on the 'Ways to earn' button. In addition, keep checking back because we're always adding new methods for you to earn points.


What Can I Do With My Points?

We want redeeming your hard-earned rewards to be simple and enjoyable. To see all of our amazing reward choices, go to the 'Get Rewards' tab.


What Are My Options for Redeeming My Points?

It's never been easier to turn your points into fantastic prizes! Simply go to the 'Ways to redeem' tab to see all of our fantastic rewards, then click the 'Redeem' button to claim your prize. 

What Is the Best Way to Check My Points Balance?

The top of this popup is continuously updated with your current points balance.


Is There Any Cost To Start Earning Points?

 Signing up is completely free, and earning points will never cost you anything. To get started, navigate to the 'Ways to Earn' page.


Do I Need To Enroll Or Register For Each Promotion?

You're all set once you create an account; we don't require you to register for specific campaigns to be eligible. Simply meet the promotion's conditions, and we'll credit your account with the points right away!


How Long Will Points Take To Appear In My Account?

When you finish a campaign, you should earn points in your account right away!


Do My Points Have an Expiration Date?

Nope! Your points are never going to expire.


If I return, what happens to my points?

When you return an item, you forfeit the credit you received when you purchased it in the first place.


How can I get in touch with customer service if I have a question about my points?

Our staff is standing by to answer any questions you may have regarding our rewards program .Simply drop us an email and we'll get back to you.


What Should I Do If I Don't Want To Get Promotional Emails?

We'll send you emails about the program from time to time. If you no longer want to receive such emails, simply click the 'Unsubscribe' option in your next email.


Is there anything that you can't earn points for?

You may get points for almost everything! 



 

Become ambassador for Exotic Wood Zone

  • Share your referral link to a friend.
  • When they purchase anything for 100$ 
  • They get 15% off
  • You get 15% off
  • It's a win-win situation for both of you.

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