Shipping & Returns
- Your order will be on its way within 2 - 3 business days — during promotions, it may take up to 5 days.
- We ship safely and quickly via USPS, UPS, or other trusted carriers, with full tracking provided.
- Shop with confidence — we offer a hassle-free 60-day return policy on wood items, and a 14-day return policy on guitar parts, hardware, and strings!
- Enjoy free shipping on orders over $199* (excludes lumber, live edges, Hawaii, Alaska, Puerto Rico, and international orders).
- For full details, read our Shipping policy and Return Policy.