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Términos del servicio

By consenting to Exotic Wood Zone's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (including order updates, abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative methods of opting out (such as using different words or requests) may not be recognized as valid opt-out methods.

We do not charge for this service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, text HELP to the number you received messages from or contact us at info@exoticwoodzone.com.

We reserve the right to change any telephone number or short code used to operate the service at any time. You will be notified of such changes. You agree that messages sent to outdated numbers (including STOP or HELP requests) may not be received, and we are not responsible for honoring such requests.

To the extent permitted by law, Exotic Wood Zone is not liable for delayed, failed, or misdirected delivery of messages, errors in such messages, or any actions taken based on the information provided.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.

 

Arbitration and Class Action Waiver Agreement

Arbitration

By using or purchasing Exotic Wood Zone products or services, you agree that any dispute, claim, or controversy arising out of or relating to:

  • These Terms

  • Your use of our website or services

  • Any alleged violation of law

(collectively, “Claims”) will be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA).

Arbitration is a process where disputes are resolved by a neutral arbitrator instead of a court or jury. The arbitrator will provide a written decision including findings of fact and law.

Each party is responsible for its own legal fees and expenses unless otherwise required by law.

 

Arbitration Procedures

  • Claims will be handled by a single arbitrator

  • Location: St. Louis, Missouri, USA

  • Participation can be in person, by phone, or document submission

  • Governed by the Federal Arbitration Act (FAA) and Missouri law

If the FAA does not apply, New York arbitration law will govern.

All decisions regarding enforceability or validity of arbitration will be determined by the arbitrator.

 

Exclusion from Arbitration (Opt-Out)

You may opt out of arbitration within 30 days of your first purchase.

To opt out, send written notice to:

Exotic Wood Zone
1701 Macklind Ave, Suite 400
St. Louis, MO 63110, USA

Include:

  • Your name

  • Your address

  • A clear statement that you wish to opt out

Late requests will not be valid.

 

Class Action Waiver

You agree to bring claims only in your individual capacity, not as part of a class action or representative proceeding.

The arbitrator may not:

  • Combine claims

  • Conduct class actions

Any dispute regarding this waiver must be decided by a court, not an arbitrator.

 

Mobile Terms of Service

Last updated: March 19, 2026

The Exotic Wood Zone mobile message service (the “Service”) is operated by Exotic Wood Zone (“we,” “us,” or “our”). By using the Service, you agree to these Mobile Terms.

We may modify or discontinue the Service at any time. Continued use after changes means you accept those updates.

 

Message Consent

By subscribing, you agree to receive recurring SMS/text messages, including:

  • Order updates and alerts

  • Account notifications

  • Promotions and marketing offers

  • Cart reminders

Messages may be sent using automated technology.

Consent is not required to make a purchase.

 

Charges & Responsibility

  • We do not charge for the Service

  • Message & data rates may apply

  • You are responsible for all charges from your wireless provider

 

Opt-Out Instructions

You can opt out anytime by:

  • Texting STOP to +1 833-917-5048

  • Clicking the unsubscribe link (if available)

You will receive a one-time confirmation message. After that, no further messages will be sent unless you re-subscribe.

 

Support

  • Text HELP to +1 833-917-5048

  • Email: info@exoticwoodzone.com

 

Number Changes

We may change our sending number or short code at any time. Messages sent to outdated numbers (including STOP/HELP) may not be received, and we are not responsible for those requests.

 

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

 

User Responsibility

You agree to:

  • Provide a valid mobile number

  • Re-subscribe if your number changes

 

Liability

To the extent permitted by law, we are not responsible for:

  • Delayed or failed message delivery

  • Errors in message content

  • Actions taken based on messages

 

Privacy

We respect your privacy. Please review our Privacy Policy to understand how your data is collected and used.